For any business with a mobile workforce, administration can be a constant headache. However, with technology continually advancing, what was once a drawback, wasting time and energy, can now be a positive thing, promoting faster work processes, lower overheads and a great deal of accuracy.
Whilst simply being able to stay in touch whilst on the road is extremely beneficial, allowing individuals to receive real-time updates and send relevant information to those back in the office quickly and effectively, no matter where they happen to be, adding smart phones to the work tool kit is not the only way to expedite processes and save businesses a great deal of money at the same time.
THE PROS OF MOBILE WORKFORCE APPS
Mobile workforce apps are extremely beneficial to a wide range of different companies, allowing employers to better track the progress of their employees, get a better overview of the work being carried out in real time, and simply ensure that the most accurate and up to date information is always known by those who are out on the road.
Not only will these apps help bosses to manage and communicate with their workforce more effectively, no matter where they are, but the increased ability to reschedule things based on the many constantly changing variables that govern businesses on a daily basis will mean that a great deal of money can be saved through increased efficiency as a whole and that customers can be updated as and when it may be relevant, ensuring far better customer service too. However, the benefits are not only felt outside the office, but also inside too.
By digitising everything from travel itineraries to job records, the administrative process will also be reduced. Not only will this vastly increase accuracy, but it will also save time and ensure that more work can be carried out successfully in a single day. Further to this, if extreme needs call for it, it will also be far easier to check employees are doing what they should be doing at any given time.
ARE THERE ANY DRAWBACKS?
On the surface, it may seem that such mobile workforce management is too good to be true. We still have an innate distrust of technology, despite how it has now encroached on almost every aspect of our daily lives. As such, we will always be looking for the negatives, quick to dismiss technological revolutions at the first sign of any negatives.
The biggest drawback of such an approach is the need to make changes to the processes of the company. Not only will there need to be a certain initial investment into new technology, but there will also need to be training provided to employees and a certain teething period as they get to grips with these new procedures.
It is easy to see that the advantages of mobile workforce applications far outweigh the disadvantages and whilst it can be hard to galvanise oneself to commit to such major changes, doing so will yield many excellent rewards, not only boosting efficiency and saving money, but potentially even increasing morale and customer satisfaction at the very same time.
About the Author – Adam Howes is a freelance writer, blogger and mobile worker. He regularly contributes articles about mobile working to numerous sites, visiting companies such as My Mobile Workers to stay up to date with all the latest industry news and developments.